Website Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Illuminate Legal Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The terms ‘Illuminate Legal Limited’, ‘Illuminate Legal’, ‘us’ and ‘we’ refer to the owner of the website, Illuminate Legal Limited, a company registered in England & Wales. Company No: 10067469. Registered address: 23 London Road, Odiham, Hook, Hampshire, United Kingdom, RG29 1AJ

The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice;
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, your browsing habits but not your personal details may be stored by us;
  • Illuminate Legal Limited operate this website in accordance with a privacy policy which is explained in the separate ‘Privacy Policy’ section of the website;
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. We shall not incur any liability from your reliance upon our website or from the inclusion in it or omission from it of any individual, practice, firm, chambers or other organisation or of any other information. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law;
  • We expressly disclaim all liability and responsibility for any direct, indirect or consequential loss or damage incurred by any user or visitor to our website through reliance placed on information or materials posted on our website or by any user or visitor to our website or by anyone who may be informed of any of their contents. In particular, but without limitation, we will not be liable for loss of profits, sales, business or revenue, business interruption, or loss of anticipated savings, loss of business opportunity, goodwill or reputation;
  • Illuminate Legal Limited may from time to time provide interactive services on the website, including, without limitation comment spaces and forums, public profiles, blogs and any other forms of user-generated content. We fully reserve the right in our sole and complete discretion to control, edit or remove any comments, postings or other content generated by you or by any third party, where we consider this necessary or appropriate. However, we are not obliged to oversee, monitor or moderate any interactive service we provide or content hosted on the website and expressly exclude our liability for any loss or damage arising from the use of or reliance upon any interactive service or content by a user or any other person, whether the service is moderated or not;
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements;
  • This website contains material which is owned by or licensed to us.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website;
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence;
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s); and
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England & Wales.

Privacy Policy

This privacy policy sets out how Illuminate Legal Limited uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Illuminate Legal Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2016.

What we collect

We may collect the following information:

  • name and address;
  • family details;
  • contact information including email address;
  • demographic information such as postcode, preferences and interests; and
  • other information relevant to customer surveys and/or offers.

What we do with the information we gather:

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping;
  • We may use the information to improve our products and services;
  • Introductory, general and routine information about Illuminate Legal Limited will be sent to the email address which you have provided;
  • In addition, if you have agreed, we may periodically send you promotional emails about our products and services, using the email address which you have provided; and
  • From time to time, we may also use your information to contact you for our market research purposes. We may contact you by email, phone, fax or post. We may use the information to customise the website according to your interests and preferences.
  • If you would prefer us not to contact you for any or all of these purposes, please write to: Illuminate Legal Limited, 23 London Road, Odiham, Hook, Hampshire, United Kingdom, RG29 1AJ

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Our control of personal information is governed by the law of England & Wales.

We will not disclose your personal information to third parties without your consent, unless we are required to do so by law.

Under the Data Protection Act 1998, you may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of this information, please write to: Illuminate Legal Limited, 23 London Road, Odiham, Hook, Hampshire, United Kingdom, RG29 1AJ

If you believe that any information we are holding about you is incorrect or incomplete, please write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect.